Digital Account Manager

The Company
An innovative, technically savvy, digital agency here in Leeds who work collaboratively with their clients across a wide variety of projects - strategy, web design / build, technology, branding and digital marketing.

There's a rare opportunity to work remotely here too. With an enviable work culture in terms of flexible working hours on offer - this is an opportunity to really manage your workload and time.

The Position
Day to day you will be growing, and developing client accounts - responding to requests for proposals, helping bring on new clients and grow accounts - especially within e-commerce sites. You will also be involved in the design and build process too - though there is a separate dept of PMs to help out here too.

You’ll be working closely with the Technical Director and other members of the team [web developers and designers] - prioritising work and delegating account responsibilities accordingly. Always ensuring the client is happy and on board throughout, and the original brief is being respected throughout.

Partnering with your clients, you will be regularly updating them on progress, being their first line of contact, managing expectations and troubleshooting. Working across multiple areas of the market and digital sector, this is a fantastic opportunity to really explore new avenues and deliver great work.

As an agency, their weapons of choice are WordPress and Magento - so experience in these technologies, particularly some e-commerce knowledge, is essential for this role.

What We’re Looking For
We want to hear from strong Digital Account Managers - most likely from an agency background. You’ll be personable, approachable and able to manage your own time with confidence.

You will have demonstrable experience in managing web build projects and other digital accounts - a digital native - at home using project and time management tools as Trello, Slack, Basecamp etc.

Due to this being an agency where you can work offsite (if you'd prefer!), you must be meticulously organised, able to work autonomously alone and own processes and accounts. You MUST however, be commutable to the Leeds based office, for regular meets and catchups.

We're not necessarily looking for the finished article here, but the right personality and attitude, and nous to sniff out an opportunity and take responsibility for your workload - in this adult agency environment!

What’s On Offer?
Salary: £25,000-£28,000
28 days holiday
Fantastic work-life balance
All tools / technology needed for the job
Pension Scheme
Social Event
Training and development budget

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